FAQS & POLICIES

Delivery

When will I receive my order?

it takes 2-7 days to fulfill an order, after which it’s shipped out.
The shipping time depends on your location, but typical shipping times are:  

USA: 3-​4 business days  
International: 5-15 business days

we sadly cannot expedite shipping!

What do I need to know about ordering internationally?

Shipments outside of the USA may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors based on the product itself. End recipient is responsible for these fees.

We highly recommend including your phone number in the order when ordering internationally - this will minimize the risk of an order being lost in transit and make delivery of the order smoother.

My order should be here by now, but I still don't have it. What should I do?

Before getting in touch with us, please help us out by doing the following:
● Check your shipping confirmation email for any mistakes in the delivery address. 
● Ask your local post office if they have your package. 
● Stop by your neighbors in case the courier left the package with them. 

If the shipping address was correct, and the package wasn't left at the post office or at your  neighbor’s, get in touch with us at mostwantedworldwideinfo@gmail.com with your order number. 

If you did find a mistake in your delivery address, we can send you a replacement order, but  the new order would be at your expense.

Returns & refunds

What’s your return policy?

We work with an on-demand order fulfillment company that is the highest quality available. however—that does mean that we cannot offer returns or exchanges.

Do you offer refunds?

Refunds are only offered to customers that receive the wrong items or damaged items. If this applies, please contact us at mostwantedworldwideinfo@gmail.com within one week and include photos of the wrong/damaged items and your order number. We will do our very best to sort it out for you.

I received the wrong/damaged product, what should I do?

We’re so sorry if the product you ordered is wrong or damaged. To help us resolve this for you  quickly, please email us at mostwantedworldwideinfo@gmail.com within a weeks' time with photos of the mistaken product, your order number, and any other details you may have about your order.  We’ll get back to you with a resolution as soon as possible!

Product disclaimers:
Sometimes, there might be a vinegary smell on the garments you receive. Luckily, the odor you smell is just a temporary addition. Now that your product is out of the confined space of the shipping bag, the printing smell will dissipate after a few days and a wash cycle.

If you receive a product with a mark - please wash it before reporting a problem.

PLEASE note that we are a very very very very small business and we will do our best to make you happy if something is wrong with your order—but…we do not print or ship directly which limits our ability to change mistaken orders, and means we cannot do exchanges whatsoever. we do our best to be very up-front and reasonable and to love you back. Thank you for supporting us!!!! :•)